You’ve made an awesome choice renting your bikes with us. We’re so excited to get you on the road!
But here’s something important … sometimes online form inquiries like to play hide-and-seek in our spam folder. 🙈 This means we might not see your request as quickly as we want to.
We’re proud to be the only bike rental service that delivers your bike within 30 minutes of confirmation, so let’s make sure we stay on top of things
If you don’t get a reply from us within 10 minutes, send us a message on Viber/WhatsApp
if I don’t respond on WhatsApp or Viber within 5 minutes, well… you might want to call 911 because something seriously unexpected has happened. (But let’s hope it doesn’t come to that!) 😅
